Privacy Policy

PRIVACY POLICY

1. Who We Are

Wase Support Services ("we", "us", or "our") is a service company registered in the United Kingdom. We are the data controller of any personal information you provide to us.

2. Personal Data We Collect

We only collect and process the following categories of personal data:

  • Full Name
  • Phone Number
  • Address (residential or business)

This applies to both our staff and service users.

3. Lawful Basis for Processing

We process your personal data based on the following lawful grounds under the UK GDPR:

  • Contractual Necessity: To fulfil our service agreements with clients and contracts of employment with staff.
  • Legitimate Interests: To manage our services efficiently and communicate with staff and clients.
  • Legal Obligation: To comply with legal requirements and employment regulations.

4. How We Use Your Data

We use your data to:

  • Communicate regarding staffing or service provision
  • Schedule and coordinate work
  • Maintain internal records and ensure compliance
  • Respond to queries or requests

We do not use your information for marketing or share it with third parties for advertising purposes.

5. Data Sharing and Transfers

We do not sell your personal data. We may share data with:

  • Regulatory bodies, if legally required
  • Law enforcement agencies, if necessary
  • Internal employees or agents on a need-to-know basis

We do not transfer your data outside the UK or EEA without adequate protections in place.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated above, or as required by law. When data is no longer needed, it will be securely deleted or anonymised.

7. Your Rights

Under the UK GDPR, you have rights including:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to request erasure of your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact us using the information below.

8. Security Measures

We implement appropriate technical and organizational measures to protect personal data from loss, misuse, unauthorized access, disclosure, or alteration.

9. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact:

Wase Support Services
137 Jerviston
Info@wasesupportservices.co.uk
07424445340

If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).