TERMS AND CONDITIONS

TERMS AND CONDITIONS

Effective Date: 20/05/2025

Company Name: WASE Support Services
Company Address: 137 Jerviston, Glasgow United Kingdom

1. Introduction

Welcome to WASE Support Services. These Terms and Conditions govern your use of our services, including but not limited to security staffing, healthcare staffing, cleaning, and painting. By accessing or using any part of our services, you agree to comply with and be bound by these Terms and Conditions.

2. Services Offered

WASE Support Services provides professional staffing solutions in the areas of:

  • Security services (licensed personnel)
  • Healthcare support (qualified healthcare assistants and support staff)
  • Commercial and residential cleaning
  • Interior and exterior painting

Each service is subject to specific terms based on individual contracts or service agreements.

3. Eligibility

Clients and individuals engaging with our services must:

  • Be at least 18 years old
  • Enter into legally binding agreements
  • Provide accurate information when requested

4. Service Agreements

All engagements will be governed by a separate service agreement detailing the scope of work, pricing, schedule, and payment terms. These agreements must be signed before service commencement.

5. Pricing and Payments

Pricing for services will be communicated in the official quotation or service agreement. Payment terms are typically due within 14 or 30 days of invoice, unless otherwise agreed in writing. Late payments may incur additional charges.

6. Staff Conduct and Compliance

All staff provided by WASE Support Services:

  • Are trained and vetted according to UK industry standards
  • Hold the required licenses or certifications where applicable (e.g., SIA license for security personnel, DBS checks for healthcare staff)
  • Are expected to act professionally and comply with health, safety, and employment regulations

7. Client Responsibilities

Clients must:

  • Provide a safe and respectful working environment
  • Notify WASE Support Services of any changes or incidents involving our personnel
  • Ensure access to necessary facilities and information for task completion

8. Cancellations and Terminations

Either party may terminate a service agreement with notice as per contract terms. Early termination by the client may incur cancellation charges if within a stipulated period. WASE Support Services reserves the right to withdraw services for non-compliance or misconduct.

9. Liability and Insurance

WASE Support Services maintains appropriate insurance for public liability, employer’s liability, and professional indemnity. We are not liable for:

  • Delays due to circumstances beyond our control
  • Loss or damages unless caused by our direct negligence

10. Data Protection

We comply with the UK General Data Protection Regulation (UK GDPR). Personal data collected for staffing and service purposes is handled securely and not shared without consent, except where legally required.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be resolved in the courts of the United Kingdom.

12. Amendments

WASE Support Services reserves the right to update or modify these Terms at any time. Clients will be notified of significant changes.

Contact Us

For any questions or concerns regarding these Terms, please contact:
WASE Support Services
137 Jerviston, United Kingdom
07424445340
Info@wasesupportservices.co.uk